While I’ve used the LogMeIn Free version and love it, they’ve got a new version they are calling – LogMeIn Express. It’s a bit easier. The helpee, the person needing help, clicks on the “SHARE” button to run a program to share computer screen. The helper is sent a 12 digit code to type in under the “VIEW” button.
Right now the program is free, but it’s only in Beta. They may start charging in the future.
Anyone need help? I’d be glad to try it with you.