If you’ve ever tried to fix a friend’s computer over the phone, you know how aggravating the process is.
“How many Windows you have open?”
“I’ve got three open – I’ve go a nice breeze through the house.”
TeamViewer 5 seems to be an easy solution, although I haven’t tried it yet.
Here’s a video which explains the process. LINK
Here’s where to download the free version. LINK