Everyone Needs a 2nd Email Address and Text Messaging

I was helping a friend who Yahoo email account was hijacked and her password was changed. This is not a simple password like “Password.” When she called Yahoo, they offered to help her for a charge from $99 to change her password  to $249 for a two year security package. She gave me a call and here’s what I did for free.

Yahoo email offers a service to recover your email service by sending a special text message code to you phone or by sending a link to your other email account.  The problem was that she didn’t have text messaging on her phone and I didn’t know of any other email address she had. We fixed the problem by having her call her phone service and paying for text messaging and then we got the special code to change her password. I also set up a secondary Gmail email account so that it would also be an option.

The lessons learned are these:

  • Have text messaging turned on for your phone. Note I only pay for the text messages I receive – of course it different for every carrier.
  • Have your email account linked to that phone number.
  • Have a secondary email account.
  • Have your email account linked to that email address also.
  • Have a good security question and answer that the hackers won’t know the answer to.
  • As soon as you know your account is hacked you need to follow the above procedure to change your password.

Of course always have different passwords for each account so that if the bad guys figure out one account they won’t automatically know your other account.

Advertisements

About Tom Terrific

Interested in MANY things.
This entry was posted in Email, Phone, Security. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s