I recently had an hour long conversation with Google Tech and one of the nice features they used is a Remote Desktop feature of Google Hangouts. While I had no problems using this feature at the time, when I tried to get it to work at home, it was not as easy as it should be.
Here are the basics
- From the regular Plus Hangouts URL.
- Click on the “Start a Video Hangout” – bottom right.
- You may or may not have to invite a person to start the Hangout. Initially, I could not start a hangout without inviting someone, but later on I could.
- I have found that this was my first problem. My invitations were not going out like they should – the 2nd alternative does work. They give you a website for the hangout – copy and paste that into an email and send it to the recipient.
- Then click on the Remote Desktop Icon – either on the left or the bottom
- It will refresh the Hangout and you will have to install a plugin.
- Note – I also had certain plugins blocked, so I had to allow those also. Look for messages at the top of your screen.
Access someone else’s computer
When your friend has accepted the invitation, you may or may not get a box to “Help —-Name”
When you click on the Help box, they will get a message to “Accept”the help. Again we had problems and had to allow plugins for this to happen. Eventually after much work, we got it working.
When I did not get the “Help”popup message, I had to close the tab and open up a new tab with the hangout URL.
Other people can grant you access to their computers through the Remote Desktop app. For example, if a friend is having a computer problem, they can give you access so you can help fix it.
When you have access to another persons screen, the image is just fair and there is a slight time lag. You do have control over their mouse.
There is also an option to quit sharing your screen near the top.
My overall rating is that this is a pain to initially setup, but if you do this on a regular basis with another person, it should get easier and work as intended.